Zopa bolsters C-suite with new COO and CTO – AltFi

Zopa Financial institution has appointed Kate Erb and Peter Donlon as chief working officer (COO) and chief know-how officer (CTO) respectively.

The digital financial institution is bolstering its management group, pending regulatory approval, as the corporate continues to develop and work in direction of an eventual preliminary public providing (IPO).

Former CTO of Moonpig, Donlon helped scale the net card retailer from 30 to 200 engineers and led its London Inventory Trade itemizing in 2021, which valued the corporate at £1.2bn.

Erb joins the financial institution as a professional chartered accountant from KPMG with greater than 20 years of expertise in monetary companies, and most just lately she led operations and infrastructure at Leeds Constructing Society.

She’s going to lead operations, customer support, collections and recoveries at Zopa.

“I’m excited to be becoming a member of Zopa’s management group because it prepares to serve 5 million prospects within the coming years,” Erb stated.

“I sit up for persevering with the supply of its sensible buyer expertise via truthful, intuitive, and clear merchandise which have established Zopa because the UK’s most customer-centric financial institution with one of many highest NPS scores”.

The 2 new hires add to Zopa’s latest addition to its board, the place Pippa Lambert joined as a non-executive director to bolster the corporate’s IPO expertise.

Lambert oversaw 80,000 staff at Deutsche Financial institution and can chair the financial institution’s remuneration committee.

Donlon’s addition to the C-suite additionally displays the corporate readying itself for an IPO finally, although CEO Jaidev Janardana has stated the financial institution doesn’t have plans for a right away public providing which is able to rely upon the markets.

“One of many issues that attracted me to Zopa is its skill to ship nice outcomes via cutting-edge know-how, markedly enhancing the monetary well-being and resilience of its prospects,” Donlon stated.

“I’m proud to be becoming a member of Zopa’s function pushed group and sit up for scaling its digitally native providing, reaching much more prospects because it continues to develop profitably.”